Delivery, Return, and Warranty
Safe and secure experience!
Delivery Options Overview
SZ Traders ships parcels throughout Pakistan using Leopards Courier and SZ Traders Express Delivery however on some occasion parcels may be delivered by 3rd party agents or via one of our company delivery vehicles. Shipping fees are calculated on a combined basis of value (for insurance purposes) and destination. Some orders are shipped in multiple parcels.
1. Order the Product and Specify the Shipping Method
2. You Will Receive an Order Confirmation Message or Call
3. Wait for Your Order to Arrive
4. Receive Order at Your Doorstep
Small items
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Standard delivery Get it in 3-5 working days |
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Orders over 10,000 Pkr: All day delivery. Order anytime: |
500 Pkr |
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Orders under 10,000: All day delivery. Order anytime: |
1000 Pkr |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
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Next day delivery Get it next day, 7 days a week |
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All day delivery. Order by 9pm. |
500 Pkr |
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Weekday time slot from 12noon - 5pm. Order by 9pm. |
What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.
Large items
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Standard delivery Get it in 2 working days |
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All day Delivery from 7am - 8pm. Order anytime. |
From 10,000 Pkr |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime. |
From 500 Pkr |
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Next day delivery it next day on weekdays |
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All day delivery from 7am - 8pm. Order by 7pm: |
Fromu1000 Pkr |
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Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm: |
From 500 Pkr |
The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.
Warranties
Claiming A Warranty Issue
If you feel that your product is defective and covered under warranty, please fill the Return/Warranty Claim Form in order to file a warranty claim. SZ Traders shall not be responsible for warranty rejection, we only send the product to the distributor/vendor for warranty on behalf of customers.Defective/Faulty Products
All defective products under warranty are sent to the distributor/vendor for repair, refund or replacement as per their warranty policies. Warranty claim will be rejected if the product has been physically damaged, installed incorrectly or subjected to abuse in any way.
Replacing Faulty Equipment
We will only offer warranty for faulty equipment after warranty issue has been claimed by the official service agent. The warranty process typically takes up to 20 working days to complete.
Warranty Eligibility
Warranty is only applicable on product(s) which have warranty information stated on the product page. If there is no warranty information mentioned, the product is not covered under warranty.
Returns
Customers are advised to record an unboxing/unwrapping video after receiving their parcel. This video will serve as proof that the customer genuinely did get a faulty item. If you don't have the video evidence, your claim for return will not be entertained. The customer will not be eligible for a refund or exchange if the video is recorded after the package has been unboxed/unwrapped.
Tampered/Damaged Seal
Please check thoroughly if the seal on the package is intact. If it seems tampered or damaged in any manner, please do not accept the parcel and reach out to us.
FAQs
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
No, we don't deliver on public holidays.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.
It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.
Online store of household appliances and electronics
Then the question arises: where’s the content? Not there yet? That’s not so bad, there’s dummy copy to the rescue. But worse, what if the fish doesn’t fit in the can, the foot’s to big for the boot? Or to small? To short sentences, to many headings, images too large for the proposed design, or too small, or they fit in but it looks iffy for reasons.
A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required. It's content strategy gone awry right from the start. If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader.
